Stevecorp Don't listen to the negative reviews

Usamah Harvey The film's masterful storytelling did its job. The message was clear. No need to overdo.

Bob This is one of the best movies I’ve seen in a very long time. You have to go and see this on the big screen.

Geraldine The story, direction, characters, and writing/dialogue is akin to taking a tranquilizer shot to the neck, but everything else was so well done.

dpimi First off, this is a train wreck in the world of Customer Service. The show is yet another BBC show that has made it across the pond. I have watched enough of it to know, that I will never fly Southwestern. During my younger years as a Customer Service jockey, I would have been fired or placed on suspension if I acted the way most of the Supervisors/Managers do on the show.All in all the show points out just how stupid things are at the airport. What cracks me up the most is the fact that they actually have bars on the concourse, which gives the opportunity for an idiot to get drunk. The logic is like a gift shop that sells guns at the local prison. Sadly, there is always an idiot that will buy one.So in a nutshell, drunks and rude CSRs make for funny show. If you enjoy bad service, and weird people in their 5 seconds of fame, then I would say watch it.However, if you like the idea of the show. I would suggest watch the BBC version, which offers more of a story of the people who work there, and what actually happens there.

disdressed12 once in a while there is a reality TV show that is real and is worth watching.in this case,it happens to be Airline.it's basically a day in the life of the employees at a major airline in the states,and the things they deal with on a daily basis.it's very interesting to see the different types of people they have to put up with.these include drunk people who are not allowed on the plane until they sober up.i found it really entertaining watching these people try to say they're not drunk.they also have to deal with belligerent passengers who don't show up on time for their flight and have a fit saying they will sue.but it's not all negative.there's some fun stuff,as well ,like the staff Christmas parties,retirement parties and such.the point ids,this is a very entertaining and sometimes very funny 30 minute show.it's also very enlightening.it really shows you what the employees have to deal with on a daily basis,all the while keeping their cool.the show only lasted two and a half seasons,which is a shame.i think this is one of the better shows out there.i give Airline a 9/10

spencerthetracy If Southwest believes for a moment that people would want to flock to their airline as a result of this show, then I believe that they're screwy!The employees are sometimes so callous, so cold and occasionally so unprofessional that I am continuously aghast at their behaviour. They all need to take classes in empathy and human psychology. Naturally, one does not view the non-incidents, but if I were to fly their airline, which is not likely, I would make DAMN sure that I wouldn't lose a bag, or drink a drink, or go to the bathroom.On the other hand, I am constantly astounded at how stupid some passengers are. And how they ALWAYS blame the airline for THEIR stupidity.Listen, BUM, if you're out having a smoke, or drinking at the bar or taking a nap, and you miss the announcement for boarding, or you drink too much and aren't allowed to fly, don't be a moron and blame the gate agent. Remember that YOU'RE the moron. Take credit for your stupidity, and catch the next flight! AIRLINE is like a train wreck: horrifying and impossible to look away.

ajkonig Having watched every episode of this series, I have to express my thanks to both Southwest Airlines and A&E for the courage to allow the world to see the real world as it applies to airline operations in the 21st Century.I have enjoyed the realism of the staff and crew of SWA in the production of this show, and, as a pilot who at one time was trying to fly with a major airline (with many friends in the industry) I have enjoyed the exploits, the conflicts, and the professionalism exhibited by the Flight Crews, Attendants, and Ground Operations Crew of SWA in the unappreciated execution of their daily duties, and also the stories of those passengers who show respect for these underpaid, overworked people who are attempting to combine safety, service and duty in this difficult age.Also, I must compliment the ability of Southwest Airlines to show criticism to not only their clientele but also to their own staff, as this is the epitome of realistic television.